Return & Refund Policy

Last updated: November 1, 2026

At SoCo Lashes, the safety and quality of our products are our highest priority.

Due to the hygienic nature of our products, including lash adhesives, eyelash extensions, tweezers, and other professional beauty supplies, all sales are final.

Returns

We do not accept returns on any products once an order has been delivered.

Returns are not accepted for:

• Lash adhesives
• Eyelash extension products
• Premade fans
• Tweezers and tools
• Sale items
• Opened, used, or damaged products
• Incorrect purchases made by the customer

Refunds

We do not offer refunds for:

• Change of mind
• Incorrect product selection
• Failure to read product descriptions
• Delayed delivery caused by the carrier
• Products that have been opened or used

Damaged or Incorrect Orders

If you receive a damaged item or an incorrect product, please contact us within 3 days of delivery at:

support@socolashes.com

Please include:

• Your order number
• Photos of the item received
• Photos of any damage

We will review the issue and, if approved, provide a replacement or store credit at our discretion.

Cancellations

Orders cannot be canceled once they have been placed.

Please review your order carefully before completing checkout.

Lost or Stolen Packages

SoCo Lashes is not responsible for packages that are lost, stolen, or delayed after they have been accepted by the shipping carrier.

Customers should contact the carrier directly regarding delivery issues.

Contact Us

For questions regarding your order, please contact:

SoCo Lashes
support@socolashes.com
www.socolashes.com